1. About Fanblebee
  2. Frequently Asked Questions ( for Fans)
  3. Frequently Asked Questions ( for Creators)
What can I do at Fanblebee
You can view creators' own fan clubs and become their members. Once you join a membership, you can see creators' exclusive movies and images only available here, support them by buying their items and sending tips, and exchange messages with creators.
It it free to register membership ( create an account)?
Membership registration is free. Please rest assured that registration doesn't cost you anything at all. However, in order to join pay-memberships and receive pay-services, you'll need to buy beecoin for their payments.
Are they any age restrictions?
You need to be at least 18 years-old and older in Japan, or legally considered an adult in your residence.
How can I become a creator?
At Fanblebee, all users can become creators. However, You need to submit your ID for age verification.
How can I become a member of a fan club?
You just need to subscribe yourself to join your favorite creators fan clubs. Some subscriptions are free, while others need payments by beecoin.
How can I unblock/unmute creators or users?
Click "⁝" on the top right of the homepage to chose [BlockMute] in [Profile]. You can unblock/unmute from the list.
How can I cancel my account?
Unless you're subscribed, you won't get charged, so cancellation from Fanblebee is unnecessary. However if you'd like to completely delete your account, you can cancel it. Upon cancellation, everything including your registry information, acquired beecoin data, and access to purchase history will be deleted. If you wish to cancel your account, please contact us.
Do you have an affiliate program?
Go to the Referral Program page
Can not login Fanblebee
Please check if your email address and password are entered correctly and ensure there are no unnecessary spaces at the front or end. If you're unsure of your password, please use PASSWORD REMINDER form.
How to check my password?
Click here.
How can you change language ( 言語は変更できますか?)
Japanese or English are avaialble. You can change it [ Language] at the bottom of the menu on the side tab
Site not displaying properly
If it is used for a long time, it may not be displayed properly. In that case, please try the following.
Clearing your cache (& cookies)
Open your browser in private mode and log in.
Changing to another browser. (Supported browsers: Google Chrome, Safari)
*Firefox and MSEdge do not support some video formats.
Privacy protection
Using the industry standard best software SSL, all customer's personal information is encrypted, and the registered information is designed to be transmitted safely. There is no need to worry about leakage of personal information. Click here for Privacy Policy
Recommended environment
[Smartphones]
● iOS 9.0 - Safari
● Android 7 - Chrome

[PC]
● OS: Windows 8.1, Windows 10, Mac OS X (10.8 or later)
● Browsers: Latest version of Edge, Firefox, Safari, Google Chrome
● Others: Enable JavaScript and cookies. Disable pop-up blockers and ad blockers.

The recommended environment does not guarantee operation. Even if you meet the recommended environment, you may experience problems when using the service depending on your software, Internet service provider, connection speed, and other factors. If the service does not work properly in your environment, please use a computer, smartphone, or tablet device with higher performance.
What can you do as a fan?
You can follow creators, likes, comments, send DMs and Tips
About Point(beecoin) System
We use a prepaid system where you can pay for only what you'd need in advance. Purchased beecoin are used to subscribe for fan club memberships, buy pay-contents, and give tips to creators.
Please tell me how to buy beecoin.
Click "⁝" on the top right of the homepage to display the [buy beecoin] button. You can choose from 1000beecoin ~ 30000beecoin. 1 beecoin is converted to 1 yen. Select the desired Beecoin and enter your credit card information.You can use credit cards (VISA, MasterCard) to purchase them. We don't accept any other credit cards, bank transfer, or PayPal.
How much is a fan club subscription?
Subscription price varies depending on each creator. You can check it on the free page. Subscription prices may change from time to time, but existing members can keep the same price as when they first joined.
Where can I check my remaining beecoin and usage history?
If you click on ""⁝"" at the top right on home page, you can check your own current beecoin and also buy more. Purchase and usage history can be checked under Profile. "
What happens if there aren't enough beecoin?
If there are not enough beecoin at the time of subscription renewal, remaining beecoin won't be used. Instead, the same subscription price will be charged on your credit card. We don't automatically cancel your subscription, so please cancel it before the next pay cycle if you wish not to continue your subscription.
Can I cancel the purchase of a subscription or content that has already been settled?
Please note that we do not accept any cancellation (refund) after the payment is completed.
How can I cancel my subscription of a fan club?
After login, on the top page where you can see the list of your subscriptions, please click the Cancel button. Your next subscription won't be renewed and subsequent charges will stop.
Will I lose access to the fan club as soon as I cancel my membership?
You will be able to access the content until the paid subscription period is over, not immediately after you cancel your membership.
How to send tips
You can send a tip from "Send tips" in the comment section of the creator's post. Tip types are 100beecoin, 500beecoin, 1000beecoin, 1500beecoin. 1 beecoin is equivalent to 1 yen.
How to send DMs
Go to the creator's homepage (click on crestor's profile picture) and click the icon.
How to sercha creators
You can search by entering part of the creator's name from the upper right side of the screen or the in the center of the screen.
Bookmark
You can bookmark the post you like, and you can easily to back your favorite posts.
Hashtag search (tag search)
You can search for tags attached to content from the mark on the upper left of the screen.
Like
By showing a lot of likes, you can see the popularity of the creator. Please like and support the creators.
Comment
Comments are for fans to share. Support creators with positive comments.
How to share a creator's post
You can easily copy the URL of the content by clicking ... next to the date. Post it on your SNS and support your favorite creators
About auto-renewal of subscriptions
The first subscription will be deducted from the Beecoin you have, but if you do not have enough Beecoin at the time of payment in the next month, the remaining Beecoin will not be consumed and the same amount as the subscription fee will be deducted from your registered credit card. If you wish to withdraw, please cancel the subscription yourself before the next update as it will not be automatically unsubscribed.
Creator subscription fees have changed.
Even if the creator's subscription fee is changed, the amount at the time the subscription started will continue. If you want to start resubscribing with a new amount, stop the subscription before the subscription renewal date, let it expire, and resubscribe after the renewal date.
I'm on a paid plan, but I haven't received any updates from the creators.
We recommend that you send a DM to the creator, leave a comment, and if there is no response, unsubscribe. If you press the unsubscribe button from the subscribed list, you can view it until the renewal date, but it will not be renewed after the next time and billing will be stopped.
How can I become a creator?
At Fanblebee, all users can become creators. However, You need to submit your ID for age verification.
Can anyone become a creator?
Anyone over the age of 18 can be a creator.
How to become a creator
① Submit government issued ID from "Report, :ID Submission. ( Passport etc)
② Read the contract carefully and press [Agree and send]
③ Fill in the “Profile Settings” fields.
④ Upload the content from "Post&Upload". As soon as the age verification is completed, the posted content will be released. (Please note that it may take some time during weekends.)
Types of Creator Income
Monthly membership plan (subscription): 1000 beecoin to 10,000 beecoin per month (1 beecoin = 1 yen)
Single item content (100beecoin to 3000beecoin) : The amount of content is determined for each publication.
Tip: Tip attached to each content or direct message
About monthly subscription fee settings
A paid setting, you can set a monthly subscription in "Profile".
You can change your subscription price at any time, but the subscription fee for followers who are already subscribed will continue until you stop renewing your subscription.
Posting contents
You can post content from the top right of the homepage + (bottom for smartphone display) or "Post/Upload" from the menu. For those who have not completed the age verification, it will be released as soon as the age verification is completed.
① Enter the text of the post.
② Autofill hashtags. Or put # in yourself and make a tag. Easier for users to find you.
③ Select an image or video (You can upload 10 images and 1 video at a time) and press the arrow to upload.
④Public range Select ""Open to followers"" or ""Opne to paid subscribers"". If you want to set price, you can choose the amount from 100beecoin to 3000 beecoin.
About single item settings
When uploading content, you can set the amount from "Set visibility". Post special content that can only be found on Fanblebee. (Once set, the amount cannot be changed.)"
Trend hashtag
Tags have been created for fans to use when searching for hashtags. If you want to add your own hashtag, please add it after #
Postable contents capacity
You can post up to 2 GB at a time, and the image resolution is up to 12 million pixels. Up to 10 images and 1 video
I can't upload the video
It will take some time for the video to upload(At least 3 times the length of the actual video) Please do not close the browser while "Encoding Video" is displayed
Can I schedule a post?
You can reserve posts up to 90 days in advance from "Book your post" at the bottom of the posting screen.
Can I change the price of a plan/single item?
You can change your monthly plan amount at any time, but followers who are already subscribed will continue to pay the subscription fee at the time they started their subscription. You cannot change the price of single item content. If you really want to change it, please delete it and post it again. However, please refrain from deleting content that has already been purchased, as it may cause trouble with your subscribers.
Can non-fans see my posts?
Free content can be viewed by any users.
I want to advertise my fan club.
You can post the URL of "my page" www.fanblebee.smk/jp/content/XXXXXX on SNS or pass it on.
About DM
It is a place where you can interact privately with your fans. You can exchange not only text messages, but also images and videos. You can also attach special contents that are not posted on the fan club to special fans and sell them with tips.
About Tips
You can also receive tips from users of any status to your fan club.
Can I delete my post?
Content can basically be deleted at any time, but we do not recommend paid content or content that generates tips in order to prevent complaints from those who purchased it.
Can I delete comments by fan?
Inappropriate comments posted by fans can be removed at any time.
Content that cannot be posted:
Content that includes minors, duplicates of photos published on the web, and obscene expressions such as genitalia. Please note that if we judge that the site violates the rules, we will delete it without contacting you.
How can I close my fan club
It will be closed after a maximum of one month from the date of application. Please contact us.
I posted it but it's not published
It will not be open to the public until age verification is completed. please wait a moment.
I can no longer post.
If your ID expires, you will not be able to post. You will be able to post once your valid ID is re-accepted. We will notify you by e-mail 2 weeks before the expiration date. Please check there
Can I register as an agent/production company?
For agent and production inquiries, please contact us here (production@fanblebee.com)